Dear Dr. Christina
PM Pediatrics

Webinar Series

PM Pediatrics Webinar Series Presents:

The Psychology of Waiting – How To Improve Wait Time Experience Without Speeding Up Care

Jason Dupuis, MHA

Wednesday, January 8, 2020

12:15pm-1:15pm ET


In this free webinar,  Jason Dupuis, Patient Experience Officer for PM Pediatrics, will deep dive into what drives patient complaints regarding wait times.  Here’s a hint – it’s not just about how long they wait!  Tune in to this unique webinar to learn critical insights that will help you manage your offices and ED’s, so that you can keep your patients and families happy regardless of how busy you are this flu season.


Earn 1 hr of CME credit • Cost: FREE!

**CME credit will only be awarded for viewing in real-time**

purple button with "register today" text linking to registration form

Target audience:  Pediatric and Adult Acute Care Providers (urgent care and emergency medicine), General Pediatricians, Physician Assistants, Nurse Practitioners, Nurses, Medical Leadership, Patient Experience Professionals

Accreditation Statement:
The PM Pediatrics Management Group is accredited by The Medical Society of the State of New York to provide continuing medical education for physicians. The PM Pediatrics Management Group designates this live activity for a maximum of 1 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Disclosure Statements:
The planners and faculty participants do not have any financial arrangements or affiliations with any commercial entities whose products, research or services may be discussed in these materials.


watch past webinars here