FAQs

PM Pediatrics is designed to complement a patient’s primary care physician. We offer a convenient and comfortable pediatric urgent care alternative to the Emergency Room for patients who need to be seen when their pediatrician is unavailable, or for services that their physician may not provide. You should come to PM Pediatrics when your child needs after-hours urgent care. Click here to find hours of operation for your nearest PM Pediatrics practice.

PM Pediatrics offers a full spectrum of after-hours urgent care and has the ability to diagnose and treat all but the most critical cases. We can diagnose and treat a wide range of illnesses and injuries, including:

• Wounds that require stitches.
• Broken bones, sprains, and other minor trauma.
• Fever.
• Specific and nonspecific complaints of pain.
• Ear infections.
• Asthma and other respiratory illnesses.
• Vomiting and diarrhea.

• Chronic health issues with acute exacerbations.
• Dehydration requiring intravenous fluids.
• Procedures requiring anxiety-reducing methods.

We see and treat children and young adults from 0-26 years of age.

We accept most insurances. For an updated list of plans we accept, click here. If your insurance carrier is listed, you will be responsible for your copayment, coinsurance, and any deductible required by your carrier.

For those patients who are out-of-network or do not have insurance coverage, PM Pediatrics has a very simple and affordable payment policy based on the level of care required. Please call us for further details.

No appointment is necessary.

To help our patients and their families, we have implemented an online system that allows you to see estimated wait times, and select a time slot to virtually get in line for check-in prior to leaving your home. Please note, this is NOT an appointment.

For more information, click here.

At PM Pediatrics, we employ experienced doctors, nurse practitioners, and physician assistants, all trained in pediatric acute care. There is a physician on site at all times for staff supervision and consultation. If you have a preference, please make a request during registration and we will do our best to accommodate you.

Our priority is to get every patient seen as quickly as possible. While wait times do vary, our average wait time is approximately 20 minutes.

The length of your visit will depend on whether tests, X-rays or procedures are being performed. Most patients are in our office for less than an hour.

We are open 365 days a year, including all holidays. We feature the following hours:

All locations except Bensonhurst, West Hartford, and Dedham:

• Monday through Saturday: noon – midnight.
• Sunday and select holidays: 10 a.m. – midnight.

Bensonhurst, NY

• Monday – Friday: 4 p.m. – midnight.
• Weekends & select holidays: noon – midnight.

Dedham, MA & West Hartford, CT

• Every day from noon – midnight.

Yes, PM Pediatrics is designed to complement a patient’s primary care physician. We offer a convenient and comfortable pediatric urgent care alternative to the Emergency Room for patients who need to be seen when their pediatrician is unavailable, or for services that their pediatrician may not provide, including X-rays and lab tests.

Because we are a pediatric urgent care practice, no referral is necessary to be seen at PM Pediatrics. However, if your insurance is not listed under our accepted insurance plans, please contact your insurance carrier to verify eligibility and what is required for you to be seen at PM Pediatrics.

We view our relationship with primary care physicians as a partnership, working to provide the best care possible. To that end, PM Pediatrics:

• Sends an electronic copy of the patient’s medical records, discharge instructions and any other pertinent information to the primary care physician.
• Instructs the patient to follow up with their primary care physician.

No, we do not offer wellness visits, physicals, school checkups or immunizations. These are services performed by your primary care physician, and PM Pediatrics believes that every child should have a primary care physician.

PM Pediatrics is different from “traditional” urgent care practices in the following ways:

• We focus solely on the care and treatment of children and young adults, from birth through college age.
• We believe children and young adults should have a medical home and provide pediatric after-hours urgent care during convenient hours when their primary physician is unavailable or for services that their pediatrician may not provide.

The corporate offices for PM Pediatrics are open from 8:30 a.m. – 5:00 p.m., Monday through Friday. The members of our corporate staff are available to answer any nonclinical questions you may have and can be reached at 516.869.0650.

PM Pediatrics is a privately owned company and is not affiliated with any hospital or any other medical practice. However, we maintain close relationships with both physician groups and local-area hospitals to help ensure the best continuity of care. In addition to faxing the entire record, our medical staff will communicate directly with a patient’s primary care doctor or specialist on the sicker or more complicated patients. We also have the ability to arrange ambulance transfers for the rare patient who may require transport from our practice.